PRIVACY POLICY

We collect personal information that you provide directly to us when you interact with our website, request our services, or communicate with us. This information may include, but is not limited to, your name, email address, phone number, and physical address. Additionally, we may collect service-related information such as the address where the window cleaning services are to be performed, preferred service schedule, and any specific instructions for our team. In addition, when processing payments for services rendered, we may collect payment information such as billing details and payment card information, although these transactions are processed securely by third-party providers.

 

In addition to the information you provide, we may automatically collect certain data when you visit our website. This may include your IP address, browser type, pages visited, and time spent on our website. We may also use cookies to help personalize your experience and track your usage of our website. Cookies are small files placed on your device, and you can control cookie preferences through your browser settings.

 

The information we collect is used to provide, maintain, and improve the services we offer. This includes using your personal information to schedule and perform window cleaning services, process payments, and communicate with you regarding your requests, service reminders, and other relevant updates. We may also use this information to analyze website usage patterns, improve our website, and ensure that services are delivered efficiently. Furthermore, we use your personal information to comply with legal obligations and to protect our rights, property, and the safety of our users, employees, and others.

 

We take reasonable precautions to safeguard your personal information from unauthorized access, alteration, or destruction. Personal information is stored securely within a Customer Relationship Management (CRM) system, which is accessible only to authorized personnel. We use industry-standard security measures to protect your information, including encryption and secure data storage. However, while we strive to protect your personal data, please be aware that no method of data transmission over the internet or electronic storage is entirely secure. As such, we cannot guarantee absolute security.

 

We do not sell, rent, or trade your personal information to third parties. However, we may disclose your personal information in certain situations. For example, we may share your information with third-party service providers who assist us in providing services, such as payment processors, customer support, or IT support. These third parties are contractually obligated to maintain the confidentiality and security of your personal information.

 

Additionally, we may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose your personal information to protect our legal rights, the safety of our users, employees, or the public, or to prevent fraud or other illegal activities.

 

As a user, you have the right to access the personal information we hold about you and to request that we correct or update any inaccurate or incomplete information. You may also request that we delete your personal information, subject to certain exceptions, such as when the data is required for legal purposes or to resolve any disputes. You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

 

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once your information is no longer needed for these purposes, we will securely delete or anonymize it.

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under the age of 18, we will take steps to delete that information as soon as possible.

 

If you are located outside of the United States, please note that your personal information may be transferred to, stored, and processed in the United States. By providing your information and using our services, you consent to the transfer of your data to the United States, which may have different data protection laws than those in your country of residence.

This Privacy Policy is intended to provide general information regarding our practices in relation to the collection, use, and protection of your personal information. It is not intended as legal advice, and we encourage you to consult with a legal professional if you have specific concerns regarding your privacy rights.

 

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Effective Date." We encourage you to periodically review this Policy to stay informed of how we are protecting your personal information. Your continued use of our website and services after any changes to this Policy will be deemed as your acceptance of those changes.

 

To the fullest extent permitted by applicable law, Pacific Coast Window Cleaning Company, LLC, and its affiliates, officers, employees, and agents shall not be held liable for any indirect, incidental, special, punitive, or consequential damages arising from or in connection with this Privacy Policy, even if we have been advised of the possibility of such damages. Our total liability to you for any claim related to this Policy shall not exceed the total amount you have paid to us for services in the twelve (12) months prior to the event giving rise to the claim.

 

 

If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:

 

Pacific Coast Window Cleaning Company, LLC
Phone: 619-333-1686
Email: pacificcoastwindowcleaningco@gmail.com
Mailing Address:

PACIFIC COAST WINDOW CLEANING COMPANY, LLC

1968 S Coast Hwy Suite 5301

Laguna Beach, CA 92651

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